Content Manager, France




As of today, Shopify has over 1,000,000 merchants in 175+ countries using our software to set up and run their businesses across multiple sales channels, including: web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. Our French team is just getting started. We are looking for an experienced Content Manager to oversee French content strategy and pipelines for interdepartmental stakeholders at Shopify. 



You will be the steward of the Shopify voice for France. You are the point person for offering advice on content governance and market approach, while ensuring brand integrity and consistency across our global team and multiple content pipelines. You will work with a team that is passionate about delivering on highly visible projects and processes that contribute to an exceptional merchant and partner experience.



Our Content Manager will need to be passionate about improving the merchant, authoring and localization experience. You will grow and develop the Shopify brand for an international audience and play an essential role in Making Commerce Better for merchants in France and beyond.



What You Will Be Working On:



    • Defining the content strategy for your market(s) in close collaboration with regional and content stakeholders.

    • Managing editorial calendar for your assigned market and report regularly on the status of projects to key stakeholders and internal customers.

    • Overseeing localization, copywriting, and other multilingual content development efforts in close partnership with local teams and as a part of global content efforts.

    • Partnering with service and product line stakeholders on the development of creative briefs for locally targeted global marketing initiatives.

    • Identifying, developing and implementing content opportunities across channels backed up with timely and informative reporting.

    • Acting as a champion team member overseeing the work of several outsourced resources to promote a positive environment for other team members that fosters improvements to content development as a whole.

    • Interfacing with executive management as needed and coordinate strategic efforts with both local and international teams.

    • Performing market research and come up with ideas to expand/improve the site’s content.

    • Assessing, hiring, and managing freelance writers.

    • Providing feedback and guidance to individual writers.

    • Defining and evangelizing the Shopify brand with style guides and other forms of documentation on voice and tone to ensure consistency across branded and product experiences.

    • Partnering with marketing, creative, brand, product, and R&D to ensure projects are well-defined, prioritized, and successfully executed.

    • Leading by example when it comes to collaboration and communication.




Requirements for the Role:



    • Translation, localization, and copywriting experience.

    • Solid, demonstrated cross-functional content and project management experience, in particular with complex content initiatives and senior stakeholder management.

    • Native fluency in French; fluency in English.

    • Creative, solution-oriented, hardworking, and analytical mindset.

    • A deep understanding of local expectations and trends.

    • Ability to manage multiple projects with the right blend of prioritization and hitting tight deadlines.

    • Strong communication and collaboration skills.

    • Manage linguistic quality in partnership with stakeholders, copywriters, localizers, and vendor partners to ensure all pipelines are delivering within predefined quality parameters.

    • Understanding SEO and web-based content KPIs as they pertain to conversion and the ability to drive and grow business in local markets.

    • Ability to work with technology across multiple platforms as part of the publishing pipeline.




Bonus Experience:



    • Entrepreneurial mind; if you’ve started a business of your own before that would be great!

    • Experience working effectively within a multilingual, globally distributed team.




We know that applying to a new role takes a lot of work and we truly value your time. Luke is looking forward to reading your application.



Closing Date: Friday, November 29th at 5pm CEST



At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.



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