Mattermost, one of Y Combinator's top 100 companies
, provides an open source enterprise-grade messaging platform to the world’s leading organizations that allows teams to collaborate securely and privately anywhere. With over 10,000 server downloads / month our customers include Uber, Samsung, Affirm, The US Department of Defense and more. Our private cloud solutions offer secure, configurable, highly-scalable messaging across web, phone and PC with archiving, search, and deep integrations with hundreds of SaaS and on-premises technologies. Headquartered in Palo Alto, California, our company serves customers around the world with a distributed organization spanning the globe.
high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost
and come talk to us!
About the Role
As an Enterprise Customer Success Manager, you will partner with customers and multiple internal stakeholders (e.g., Account Executives, Customer Success Architects and Customer Success Engineers) to ensure that value is realized, and that customers are set up for continued success with Mattermost. You will be in a quota-based role and responsible for the maintenance renewal revenue and rate for assigned territory.