With 1 million+ merchants not everything will always run smoothly for everyone. That’s where Shopiy’s Incident Response Team comes in. The Incident Response Specialist team is made up of writers who utilize Shopify’s content style guide to communicate information regarding incidents at Shopify. As an Incident Response lead, you will work closely with Incident Response Specialists, facilitating their development and fostering a culture of growth and accountability.
At Shopify, we practice critical thinking over process. As a lead you will be responsible for gathering context, anticipating business needs and successfully implementing change, all while committing to your own ongoing personal growth.
We are looking for someone to work remotely (work from home) in British Columbia for the hours of 1-9pm PST.
We know that applying to a new role takes a lot of work and we really value your time. Please to address your cover letter to Ashley and tell us why you think this is the right role for you! We're looking forward to reading your application.
This posting will close on Friday, November 15th at 2:00pm EDT.
At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.