IT Manager



We are looking for a self-starter, collaborator, and driven IT leader for our organization here at NetProtect. We value critical thinking, self motivation, and the ability to collaborate and build on existing processes, finding efficiencies where possible.



As an IT Administrator, you will build professional rapport with internal stakeholders and work with our US, Mexico, and remote office locations. Our organization consists of over 200+ individuals with approximately 60 employees in one of 5 office locations and 140+ remote employees or contractors. Our business unit rolls up into a larger corporate structure of 2200+ employees. In partnership with our corporate and internal teams, you will execute both strategic IT initiatives along with day-to-day tasks such as provisioning, issue troubleshooting, SaaS/SSO user administration, G-suite administration, Atlassian administration, and more.



Responsibilities




  • Responsible for working in partnership with corporate IT, procurement, and InfoSec teams


  • Responsible for implementation and maintenance of SSO solutions such as OneLogin and integration into myriad 3rd-party SaaS applications such as Atlassian, Gitlab, Slack and Zoom.


  • Responsible for fleet management software and policy enforcement using tools such as JAMF


  • Responsible for Mac, Windows, and Linux laptop provisioning, redeployment, and troubleshooting


  • Responsible for global G-Suite administration (e.g. user setup, role administration, white-list management, password resets)


  • Responsible for employee on/off-boarding of 3rd-party software applications such as Atlassian, AWS, Slack, and many others


  • Responsible for minimal weekly executive report on Help Desk activity along with progress on strategic initiatives in support of SSO, directory services






Preferred Skills




  • Basic understanding of InfoSec and security best practices related to Access Control, Malware and Operational Security. Our organization consists of over 200+ individuals with approximately 60 employees in one of 5 office locations and 140+ remote employees or contractors. Our business unit rolls up into a larger corporate structure of 2200+ employees. corporate and internal, you will Responsible for working in partnership with corporate IT, procurement, and InfoSec teams


  • Basic understanding of InfoSec and security best practices


  • Comfortable administrating in AWS or another similar cloud provider


  • Prior experience with fleet management software such as JAMF, Okta, Centrify, Jumpcloud


  • Has worked with an SSO Identity Provider and used certificate based authentication


  • Proficiency with on-premise Atlassian suite administration (Jira, Confluence, BitBucket)


  • Prior experience with G-Suite administration


  • Knowledge of basic shell or Python scripting for automation


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