Senior User Experience Designer (UX)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: protecting our way of life in the digital age by preventing successful cyberattacks. It’s not a small goal. It isn’t simple either, but we aren’t in this for the easy answer. As a company with a foundation in challenging the way things are done, we’re looking for innovators with a dedication to best. In return, your career will have a tangible impact – one that's working toward technology that affects every level of society. Our mission doesn’t happen by treading softly – no, it happens by defining an industry. It means building products that haven't been thought of. It means selling products with a solutions mindset. It means supporting the infrastructure of a company that moves at an incredible speed – intentionally – to stay ahead of the world’s next cyberthreat.

Your Career

The Senior User Experience Designer will be responsible for look, feel, and functionality of Palo Alto Networks’ award-winning Global Customer Services experience online. Reporting to the Senior Manager of Online Services, you will partner with Services management, Marketing, and cross-functional User Interface Design Teams to create a seamless digital customer experience that echoes the marquis of our brand.

You Impact

  • Be a contributing member of the Online Customer Experience Strategy Team

  • Act as UI Lead for digital customer initiatives

  • Drive ideas from concept to production

  • Comply with branding standards and guidelines, innovate new ideas using the latest technologies

  • Using industry best practices, create user interfaces that drive user engagement

  • Identify and provide recommendations and solutions to remedy technical issues and obstacles

  • Develop concepts and manage front-end UI/UX designs including creation of visual style guides

  • Design and develop data-driven web services using APIs (REST API, etc.)

  • Implement associated development tasks in web application programing languages including HTML5, CSS3/SASS/SCSS, JavaScript, jQuery, React JS, Angular JS, D3.js, JSON, AJAX, XML, etc

  • Ability to handle multiple projects, manage priorities and deadlines.


  • 10+ years’ work experience as a front-end User Interface Designer, User Experience Designer, Web Developer and/or relatable experience building medium to large scale web applications.

  • Experience with AJAX, XML, JSON.

  • Experience with JS libraries (React, jQuery, Dojo, LESS, D3).

  • Experience with CSS frameworks (Bootstrap, Foundation, etc.).

  • Demonstrated proficiency in web application programing languages including HTML5, CSS3/SASS/SCSS, JavaScript, PHP, JSP, ASP.Net.

  • Experience in implementing responsive / adaptive web designs.

  • Knowledge of cross-browser and cross-device compatibility standards and behaviors.

  • Experience developing SFDC platform, especially Service Cloud, Community and Lightning.

  • Ability and drive to mentor team members pushing adoption of new web technologies.

  • Keen eye for detail and experience collaborating with UI/UX Design teams company-wide to deliver first-class online customer experience. • Proficiency in digital design tools (e.g. Figma, Sketch, Zeplin).

  • Demonstrated analytical, written, and communication abilities and presentation skills.

  • Strong attention to detail.

  • Experience in Agile Software Development along with strong collaboration skills.

  • Bachelor’s degree

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at


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