Technical Deployment Engineer



Description


Position: Technical Deployment Engineer


Department: Global Deployments – Technical Deployments


Job Type: Full time/Contract


Reports to: Director, Configuration Management




The Technical Deployment Engineer is responsible for installing, configuring, troubleshooting, and testing the HSIA / VOD Access Server and visitor based networking equipment remotely with assistance from a 3rd Party Resource onsite. As well, this position will be responsible for all aspects required to get a network up and running along with all testing and training.




Responsibilities:



  • Install, configure, and troubleshoot networking equipment.

  • Install and configure GuestTek solutions and equipment.

  • Perform hotel staff training for GuestTek solutions.

  • Document installation and testing results.

  • Work under the guidance of the Project Manager to complete various projects.

  • Report any customer and installation issues.

  • Represent Guest-tek and ensure customer satisfaction with Guest-tek products and services.






Personal Attributes:



  • Able to work independently with limited supervision.

  • Detail oriented.

  • Proven analytical skills and excellent problem-solving attitude and skills to resolve technical issues.

  • Effective communicator






Qualifications


Qualifications:



  • Possess a degree in Applied Information Technology from a technical College or equivalent.

  • Preference would be given to individuals with CCNA.

  • Advanced knowledge of switches, Ethernet, Internet connection methods, and networking.

  • Advanced working knowledge of Linux, Switched, DSL, and WiFi networking equipment.

  • Cabling knowledge is an asset.

  • Excellent written and verbal communication skills.

  • Strong documentation and troubleshooting skills.

  • Must have a valid Passport, and be able to travel overseas in case travel is required.

  • Preference would be given to bilingual applicants.

  • This position may require some travel, but most of the time will be spent in the office.

  • This position can be very demanding, both physically and mentally. Must be able to work in a fast paced environment, under tight deadlines.

  • This position requires working with both technical and non-technical people, and effective communication is a must.




GuestTek Interactive Entertainment Ltd


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