Software Release Administrator

The Software Release Administrator is a team-focused individual with a passion for identifying and prioritizing processes to ensure Paylocity releases well-built and highly tested software. This role will work closely with Engineering, Product Management, End User Design, Implementations, Support and other internal teams to coordinate activities related to the release of new software products into the market. The Software Release Administrator will lead meetings and technical discussions as part of our Change Control processes.

Are you the teammate we are looking for?

Who you are:

At ease working at all levels of the organization

A superior communicator with an affinity for quality

Unflinching in your desire for production stability and client satisfaction

Able to work independently with a focus on increasing efficiency and prioritization

Excited to work on cutting-edge technology How we work:

Curiosity and candor; the quality of the idea wins the day

Casual, focused, and agile environment operating under our shared principles

Customers at the center of everything we do

Small, mission-focused squads with an entrepreneurial spirit backed by enterprise investments

Consistent routines across stakeholders to ensure complete transparency

Close working relationship between executive stakeholders and customers What we offer:

A compelling mission to elevate payroll and human resources across the backroom and into the boardroom

Focus on helping our customers automate manual processes, appeal to the modern workforce, and glean insights from analytics

Lean enabling process that focuses on putting our customers at the center of everything we do

A commitment to investing in our products, hiring the best talent, and giving them the chance to meaningfully contribute to a vast market opportunity

Ample opportunity and encouragement to stay current with external training

A phenomenal culture that keeps getting better What you bring:

2+ yrs related experience working with software development and/or infrastructure in a supporting role such as development support or customer-facing help desk support

Has a general understanding of website architecture, web servers and/or how software delivery works

Detailed oriented, highly organized with the ability to prioritize many open tickets at once

Working knowledge of Payroll, Time and Attendance industries and/or compliance a plus

Able to work on off hours and weekends as the need arise (such as Production release)

Effective verbal and written communication skills

Bachelors' degree or equivalent experience During the last three months, you would have:

Responded to high volume of support tickets

Coordinate activities related to the release of new software products into the market.

Communicated changes and/or updates via various communication channels

Led a group discussion of technical subject matter

Managed ambiguity in decision-making, driving teams towards the right decision

Learned a new technical skill or concept, and used technology to solve a problem or improve a process

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