Chief of Staff to the COO

About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges on the planet. 

We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter. 

Our diverse group of 2,000+ Krakenites are distributed all over the world as part of our 'remote first' culture, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential. 

Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!

About the Role

The Chief of Staff role offers an opportunity to engage across the entire organization, including the most strategic high priority initiatives.

You will partner with the COO to help craft the Kraken strategy and drive next-level performance. Additionally, you’ll collaborate frequently and consistently with the C-level leadership to achieve company goals.

For the right candidate, the role offers an ideal launch pad to leadership opportunities throughout Kraken. This is the perfect step for a top performer to break into the exploding cryptocurrency industry.


    • Collaborate with the COO to identify the most critical priorities to deliver against company goals

    • Work with function leaders to define plans aligned with the overall Kraken strategy

    • Manage multiple projects and work collaboratively to ensure timely execution

    • Identify key performance metrics and develop structure to track progress for multiple functions

    • Develop recommendations to solve critical challenges employing a data driven approach

    • Own special projects involving deep data analysis

    • Create content and/or presentations for multiple purposes, including internal strategy and planning meetings, investors, external interviews and appearances, etc.

    • Exercise discretion with highly confidential and/or sensitive information


    • Prior experience in Strategy, Business Operations, Chief of Staff, or related business roles

    • Highly effective project management skills with an ability to provide visibility and ensure timely execution

    • Ability to lead large scale programs involving multiple functions, resources, and stakeholders

    • Exceptional communication skills across multiple dimensions - drafting strategic recommendations, email, facilitating meetings, etc.

    • Experience building high quality engaging presentations that communicate complex topics, data, and information in a clear and digestible format

    • Expertise defining structured approaches to solve complex challenges

    • Superior data driven decision making and data analysis skills

    • Knowledge of financial services and technology product driven businesses

    • Strong interest in cryptocurrency and a passion for financial inclusion

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at We’re excited to see what you’re made of.  

Learn more about us

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