Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
As Client Engagement’s Client Content Editor-in-Chief, you will shape how our clients interact with Kraken products and in turn, how the world sees and uses money. Thinking holistically about how the client experience contributes to Kraken’s success, you should recognize the competitive advantage that clear and on-brand communication gives us, and should leverage your closeness to members of the Client Engagement (CE) team to capitalize on opportunities to improve the caliber of Kraken’s client facing content.
You will be responsible for identifying room for improvement and swiftly drafting and executing on improvement plans, and for driving projects assigned by the Client Engagement and Marketing Leadership teams. Your work will play an essential role in achieving Kraken’s mission of accelerating global adoption of cryptocurrency.
A successful CE Client Content Editor-in-Chief will always be seeking to make use of Kraken products intuitive, and will remain attuned to the client voice. A high affinity for communication, collaboration, and critical thinking is paramount to the success of the individual in this role, which will drive positive results for Kraken and the clients that we support.
This is a fully remote role.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.
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