Finance Middle Office Operations Lead (Reconciliations)

About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the role:


Kraken’s Global Finance Reconciliation group is looking for a data-driven professional who has great attention to detail, is independent, organized and meticulous with operational activities. As a member of this team, you will be responsible for ensuring the smooth reconciliation operations of custodial funds across our various products. You will also have the opportunity to identify and implement improvements to our current processes, data and technology. This is an exciting opportunity to be at the forefront of a rapidly expanding industry and contribute to the building of the new financial system.


This role is 100% remote.

What you'll do:

    • Lead projects and initiatives for implementing new reconciliations operations for new payment streams and products

    • Lead a team of reconciliations specialists for the middle office operations

    • Build and maintain knowledge repository and standard operating procedures for training and effective operations

    • Run standup, workgroup meetings, identifying action items and addressing blockers to keep projects and daily reconciliation operations running smoothly

    • Execute daily reconciliation procedures for funds movement in and out of the platform

    • Log information into the appropriate database and triage discrepancies timely

    • Continue operations in accordance with policies and procedures

    • Complete triage and document follow up work to resolve missing transactions and processing errors/exceptions with Treasury, Accounting, Engineering teams and other departments as required

    • Support proper record keeping, data entry, and reporting activities including maintaining data, documentation, and work papers in accordance with established policy and procedures

    • Prepare daily cash settlement reports and liaise with Treasury department for transfers and accounting for journal entries booking

    • Assist with month-end close processes, including but not limited to preparation of rollforwards, exception balances, and pending deposits/withdrawals

    • Assist in the implementation and execution of internal controls as needed

    • Liaise with auditors as required to comply with statutory reporting requirements

    • Perform ad-hoc tasks as needed

Who you are:

    • Minimum Diploma\Bachelor's degree with 8+ years of relevant working experience

    • Background in operations for financial services; fintech or banking industry experience strongly preferred

    • Communicate in an organized and effective manner & deliver clear requests for information both verbally and in writing

    • Work effectively in a team environment, understand personal and team roles, and build solid relationships with team members

    • Extremely detail-oriented, organized, systematic and accurate with the ability to develop and maintain clear and precise work papers

    • Collaborative, innovative, flexible, and adept at building relationships across the organization

    • Ability to work under pressure in a fast-paced, dynamic environment and meet tight deadlines and performance metrics

    • Google and Microsoft suite proficiency required

    • High proficiency in Microsoft Excel including use of pivot tables, formulas and formatting

    • Demonstrate interest to independently learn business processes and technologies, in particular, ERP and CRM systems

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at We’re excited to see what you’re made of.  

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