Law Enforcement Production Associate

About Kraken

Kraken is changing the world. Join the revolution!

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.

In our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. We’ve grown from 70 Krakenites in January 2017 to over 1600 today and we have no intention of slowing down.

About the Role

This position is within the Compliance Department and is responsible for producing internal records to satisfy formal subpoena requests served to Kraken by government agencies.

This role helps Kraken stay compliant with law enforcement and regulatory requests globally. This is a fully remote position for candidates within the United States.


    • Review subpoenas and other legal document requests and thoroughly evaluate and assess the documentation to verify legitimacy.

    • Determine the scope of documents requested of the company; coordinate and negotiate with serving attorneys or agencies to clarify documentation scope and required due date

    • Thoroughly research all available internal systems to identify and obtain all relevant documents requested in subpoenas while adhering to all relevant global laws and regulations such as the right to Financial Privacy and General Data Protection Regulation

    • Maintain meticulous records and manage the subpoena tracking system responsible for maintaining clear and accurate documentation of all actions and communication with agencies who furnished the subpoenas

    • Conduct following-up communication as needed to keep the serving agencies and internal departments informed of progress

    • Participate in departmental projects related to subpoenas and miscellaneous paper processing and complete other related assignments such as maintaining procedures and completing management information reporting as assigned

    • Understand and adhere to the Company’s risk and regulatory standards, policies and controls. Identify risk and escalate accordingly

    • Work with Compliance management, Legal, Corporate Security and other Kraken personnel to respond to questions and resolve issues related to subpoenas and other requests for records

    • Escalate related complex issues to management for action, while maintaining confidentiality of the issue

    • Collaborate with the team to drive improvements to internal policies and processes that relate to legal document requests


    • 2+ years preferred experience at a crypto exchange, financial services company, or paralegal work AND/OR relevant coursework in criminology or law

    • Detail-oriented, highly organized, and have the ability to communicate with tact and professionalism

    • Ability to deal with tight deadlines and prioritize multiple (often changing) tasks

    • Ability to take ownership of work product and consistently deliver results

    • Ability to work in a rapidly changing regulatory environment

    • Willing and able to maturely work with sensitive issues and demonstrated ability to handle confidential information

    • Proven ability utilizing multiple systems concurrently to gather and analyze data

    • Understanding of the US and/or European court systems

    • Advanced proficiency with Microsoft Excel including the ability to create a pivot, run a macro, and use shortcuts and Control keys; proficiency with Word and Outlook

    • Proficiency with macOS and G-Suites including the skills necessary to work within Google Drive, Google Docs and Google Sheets.

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

Check out all our open roles at We’re excited to see what you’re made of.  

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