Manager, Renewals



InVision is the leading product design and development platform for teams building world-class digital products. It’s every company’s imperative to continuously innovate and improve on their customer experience: InVision’s platform, education, and community enable creative collaboration across teams and geographies for improved speed-to-market and powerful business results.


More than 7 million people across global enterprises and small teams come to us when they are looking for digital transformation. That process doesn’t start and end in any design tool: it encompasses ideation, conversation, visual collaboration and so much more. Teams use InVision to create, prototype and test new ideas; develop repeatable and streamlined processes in design, product and engineering; and improve workflows to move more efficiently from inspiration to production and drive innovation. The InVision platform allows teams to collaborate throughout the process with every stakeholder, giving individuals the visibility and know-how they require. Customers include 100 percent of the Fortune 100 and organizations including American Express, Adidas, Boeing, Ford Motor, Netflix, HBO, Ikea, Slack and Virgin Atlantic.


InVision is a fully distributed company with people in more than 20 countries. Investors include Accel, ICONIQ, FirstMark, Tiger Global, Battery Ventures, and Spark Capital. Visit us at InVisionApp.com and InVisionApp.com/blog.


Our team is in search of a Manager, Renewals to help us change the way digital products are designed.


About the Team:


Our Customer Facing Team is an extremely collaborative, fast paced, and enthusiastic group responsible for securing and expanding our existing relationships as we continue to evolve our product and strategy on how we accomplish our goals. 


What you’ll do:



  • Oversee one of our renewals teams as a leader to scale both near term and long term initiatives

  • Support Renewal Managers by participating and leading client meetings and engaging other corporate resources as required

  • Partner closely with Sales, Customer Success, BizTech, and other cross functional partners internally to to develop and optimize the multiple stages of the renewal process

  • Implement best in class customer experience for scaled transactional renewals through to strategic account management

  • Report internally on renewals activity and revenue forecast

  • Actively attract, recruit, and onboard top talent, while maintaining headcount targets


What you’ll bring: 



  • 3+ years of experience managing customer facing professionals in a high growth, quickly evolving saas environment  

  • Demonstrated focus on a data driven sales model

  • Ability to inspire and lead with empathy

  • Organization and project management skills

  • Bias towards immediate action and results

  • Ability to prioritize and multi-task with competing goals

  • Hardworking, persistent, dependable, positive and enthusiastic


About InVision:


InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.


The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.


InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


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