Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. In our first decade, Kraken has risen to become one of the largest, most successful and respected crypto exchanges in the world.
We are changing the way the world thinks about finance and our range of successful products are playing a critical role in the mainstream adoption of crypto assets. We continue to trail-blaze into new territory with the introduction of Kraken Bank, providing a more seamless integration between crypto and the traditional financial system. This makes us the first crypto company (ever) to be awarded a U.S. state banking charter.
Our diverse group of 2,000+ Krakenites are distributed all over the world, united by a shared passion for delighting customers, upholding crypto values and achieving our meaningful mission. We attract people who push themselves to improve, are radically transparent and think differently in order to unlock their potential.
Crypto is a rapidly evolving industry and we’re just getting started. We’re growing fast and you're invited to join the revolution!
About the Role
We’re accepting applicants for a business analyst who provides first rate project support to our onboarding group and takes ownership of project work, bugs and feature requests related to onboarding areas. You will work directly with department Leads, subject matter experts, product managers and engineers to help refine and produce the best in industry onboarding experience and ensure bugs are escalated and resolved as quickly as possible.
You are data driven, and always look for evidence to justify the importance and priority of requests. You will seek opportunities and solutions to help to maximize the number of successful client interactions, and strive to improve the productivity and efficiency of our teams.
Attention to detail is a must as is being process-driven and efficient. We are looking for people who can grow with the role, so that means having a passion for learning and coming up with new ideas. We want people to own the process and continuously look for a better way to get things done.
Our team is one of the best in the industry, and we’re looking for people who can make us better. Many of us work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. We have a great community, and many of us have become close friends.
We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
Learn more about us