Sales Engineer

As a Circonus Sales Engineer, you’ll drive customer satisfaction and revenue by advising our customers and prospects on the value of Circonus' technology. Your responsibilities will revolve around supporting the pre- and post sales process. This includes development and presentation of product demos, leading technically-oriented conversations with prospects, creation of written technical materials, and implementation of solutions on behalf of customers.


A successful candidate will be able to effectively communicate across multiple departments and customers, can shift gears at a moment's notice, and enjoys the challenges of the sales process. If you're an established Sales Engineer professional with a consistent track record in helping customers solve problems, we should talk.

Job Responsibilities

    •         Work in the office or remotely, or both (but not at the same time) 

    •         Lead technically oriented conversations with customers

    •         Contribute to all pre- and post- technical sales efforts

    •         Design, build, and present demos for business and technical stakeholders

    •         Travel to customer and prospect locations as needed/requested basis

    •         Bridge the gap between business problems and technology solutions

    •         Act as a technical subject matter expert for our platform at conferences, customer events, webinars, etc

    •         Collaborate with sales team to understand and qualify customer requirements

    •         Plan and modify solutions to meet customer needs

    •         Liaise with customers and prospects to ensure expectations and quality goals are met

    •         Respond to RFPs

    •         Provide product feedback, technical insight, and customer requirements to Product team

    •         Ensure all relevant processes are performed per internal procedure and documentation

    •         Provide coaching to the Sales team to enhance their product knowledge, technical acumen, and technical sales skills


    •        Bachelor's degree from four-year college or university, ideally with a focus on Business, IT or equivalent

    •         3-5 years in a customer-facing, sales oriented technical role as a Sales Engineer or equivalent

    •         Exceptional written and oral communication skills, including ability to effectively communicate with customer “C-Suite” executive management

    •         Results-oriented mindset with a track record of driving initiatives through to execution

    •         A collaborative approach to problem-solving and ability to effectively work with cross-functional teams

    •         Proactive self-management owning and completing tasks as needed

    •         Experience working with project management software such as JIRA

    •         Excellent analytical, problem solving, and debugging skills

    •         Excellent written and oral communication skills

    •         Ability to travel and stay away from home for extended periods of time

Preferred Experience

    •         10+ years’ experience in the technology industry

    •         Experience and/or senior level technical knowledge of monitoring and analytics solutions

    •         Experience working with project management software such as JIRA

    •         The right person will be highly technical and analytical, much like the company itself

Circonus offers a powerful machine data intelligence platform to handle the world's most demanding use cases. From mission-critical IT infrastructure to data-intensive IoT applications, Circonus works with any tech and at any scale. Circonus uses advanced data science and patented technology to ingest and analyze machine data to deliver unmatched clarity, insights, and performance. From real-time alerts and fault detection to ML-based predictive analytics, Circonus helps companies optimize operations and deliver exceptional user experiences with confidence.


We enjoy a global reach, but our customers primarily cluster on the East Coast, California, and to a lesser degree, Europe. Our success stems from our industry-leading offering and our obsession with customer satisfaction.


Culturally, we operate like a startup. Small, agile teams with quick decisions and short, iterative cycle times. We relish our core values of respect, integrity, value and growth, among others. 


All of our positions include a discretionary PTO policy, health insurance, a generous 401(k), the opportunity for a bonus and more.

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