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Senior Developer Advocate (Remote)




Mattermost provides an open source enterprise-grade messaging platform to many leading organizations to enable their teams to collaborate securely and privately anywhere. With over 10,000 server downloads/month, our customers include Intel, Samsung, Affirm, The US Department of Defense, and more.

Our private cloud messaging platform offers secure, configurable, highly scalable messaging using web, mobile, and desktop applications and provides deep integrations with hundreds of SaaS and on-premises tools and applications.



We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and apply!



Mattermost is seeking a highly motivated, growth-oriented Senior Developer Advocate to help raise awareness, raise user engagement around the Mattermost project, and to build relationships by connecting directly with our user community of developers.



This person will play a critical role in the broader community strategy, driving vision for the community and the product, and work together with engineering, product managers and marketing to build better products for our users.



Responsibilities:



    • Awareness:

    • Write blog posts about Mattermost - the technology, the platform and the features.

    • Present at developer conferences and industry events that use our tech stack, e.g. Kubernetes, Go, React.

    • Attend and speak at regional and global meetups virtually and in-person.



    • Education:

    • Produce high quality technical “how-to” content (blogs, webinars, talks) addressing common user needs, latest technology advances, and emerging best practices.

    • Create code examples and proof of concepts to showcase capabilities of the platform, focused on developer workflows and integrations.

    • Internally, educate the product and customer success teams, by sharing feedback from users, and challenges experienced by the community. Help shape future iterations of product areas.



    • Relationships:

    • Build and nurture relationships with developer community influencers (e.g. CNCF/Kubernetes, RedHat, HashiCorp) and open source leaders.

    • Reach out to developers and system administrators by connecting directly in social media and developer platforms (e.g. Twitter, Reddit, Slack Go community).




Required Background:



    • Technical, with 10+ years of relevant experience in software development, DevOps or advocacy.

    • Passion for writing and talking about technology.

    • Motivated to educate the community, to genuinely help people, and to build better products.

    • Outstanding networking and communication skills, with a natural flair for building meaningful relationships.

    • Self-motivated, with the ability to independently manage multiple competing priorities.

    • Team player - must be willing to learn from and with the community.




Preferred Background:



    • Existing networks to developer communities.

    • Experience with the latest technologies and frameworks (e.g. Kubernetes, React).

    • Previous writing experience specifically on DevOps, Kubernetes, or open source.




Mattermost is a remote-first company with staff living and working across the globe. We are currently hiring staff in these countries/regions:



Canada - Chile - Finland - Georgia - Germany - India - Mauritius - Philippines - Poland - South Africa - Turkey - Ukraine - United Kingdom  - United States 



We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 



If you would be living and working from a location not listed above, we encourage you to continue to apply so we can be in touch when we are able to hire in your country/region, and we recommend that you frequently check our openings as this list will be updated regularly. In the meantime, you can become a Mattermost Contributor anytime, we would love to see you there!



Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!



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