Senior DevOps Engineer, FedRamp



IdentityNow is SailPoint’s Identity as a Service (IDaaS) product, and the Senior DevOps Engineer on our FedRamp team will be a key player servicing the IdentityNow product suite. You will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:



  • Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs

  • Automate deployment, monitoring, management and incident response

  • Monitor site stability and performance and troubleshoot site issues

  • Scale infrastructure to meet rapidly increasing demand

  • Manage cross-functional requirements working with Engineering, Product, Services, and other departments.

  • Collaborate with developers to bring new features and services into production

  • Develop and improve operational practices and procedures

  • Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.


Background & Experience:



  • Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider

  • Experience with cloud infrastructure environments, preferably AWS

  • Experience with containerization technology, preferably Docker

  • Experience with Java applications and related J2EE technology stack

  • Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience

  • Experience using scripting languages (Ruby, Python, etc), configuration management tools (Chef, Puppet, etc) and command execution frameworks

  • Strong understanding of system and networking concepts and troubleshooting techniques

  • Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.

  • Ability to operate in an agile, entrepreneurial start-up environment.

  • Must be United States citizen (FedRAMP compliance requirement)


Education:



  • Bachelor's degree in Computer Science or other technical discipline, or equivalent experience

  • 3+ years of DevOps experience


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