Senior Site Reliability Engineer



The engineering team at Root is changing the insurance industry by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results. We’ve found that the people closest to the problems are the best at solving them. We're actively hiring Engineers for our Columbus, OH, or Chicago, IL offices, as well as those who prefer to work remotely! Remote employees must be located in the United States and are expected to work either Eastern or Central time-zone hours.

For more information on engineering at Root, see root.engineering

The Team
The Reliability Team enables engineers to deploy code and provision, operate, monitor, and own infrastructure. Additionally, we set standards and best practices and serve as internal subject matter experts for select cloud-based services.

We accomplish our mission primarily through software tooling.

We deploy our applications using Amazon Elastic Container Service running Docker containers. For our infrastructure, we use Terraform with in-house tooling. We’re looking for a site reliability engineer to help scale these platforms. You’ll be joining a small team dedicated to infrastructure, having a large opportunity to influence how we scale and automate these systems.

The Role
We divide the areas of responsibility for engineers into three major categories:

Technical: The skills and knowledge that make up an engineer’s basic problem-solving toolbox.
Planning and Execution: The ability to plan and execute assigned work beyond basic technical solutions.
Working with Others: The ability to work effectively with other engineers and people in other functions.

Technical Skills




    • Experience with a dynamic programming language (Ruby, Python, etc.)

    • Deep understanding of infrastructure-as-code, managing infrastructure via APIs, and deploying large scale systems reliably

    • Experience with a major cloud platform (AWS, GCP, Azure)

    • Understanding of network configuration, common protocols, and subnetting

    • Understanding monitoring large systems, using SLOs/SLIs as a guide

    • Solid knowledge of databases, SQL, and version control tools


Planning and Execution




    • Plans and completes large and complex tasks/projects autonomously, usually the most important initiatives scoped to the team

    • Thinks critically about work to guarantee business functionality. Understands and takes into account business goals into their technical decisions

    • Breaks down large initiatives into incrementally implementable deliverables

    • Works with team lead to help define and guide the team roadmap


Working with Others



  • Provides effective and accurate technical feedback in code reviews

  • Works across teams to tackle complex issues

  • Positively influences other engineers, both directly and indirectly

  • Mentors junior engineers (both inside and outside of the team)


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