We’re looking for creative, passionate individuals to join our Documentation team to develop and maintain both merchant-facing and internal content that serves a growing community of Shopify merchants, partners, and developers.
The Docs team produces and maintains documentation products such as task and solution-oriented material for merchants within our Shopify Help Center, the developer experience portal comprising API docs and supporting material in our Developers' hub. They also work on liquid and theme development documentation for partners as well as instructional videos in Shopify Tutorials video library, and internal docs for teams such as Data and Risk & Process Integrity.
Our technical writers love language and ideas, they think information architecture is the coolest thing since the printing press, and they’re totally committed customer advocates. They build relationships all over the company, continuously learn new things, and they channel that knowledge into developing materials that merchants, partners, internal teams, and app developers can use effortlessly.
If you’d love to join us in our quest to make our merchants’ lives easier and to help their businesses grow, then we want to hear from you. Send us your resume and a cover letter, as well as one or two samples of your written work. Please address your cover letter to Jason Christie.
This posting will close on Thursday, August 6th at 5pm EST.
At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.