Solutions Architect - EMEA Region
Platform.sh is a groundbreaking hosting and development tool for web applications. We’re a European VC-Backed startup with a host of blue-chip Enterprise clients and a string of awards and grants (including €2m from the EU Horizon 2020 program). To reinforce our technical prowess, we are looking to grow our Sales team with someone that also enjoys customer relations. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you.
Our customers run thousands of web applications in over 100 countries consuming 10s of thousands of CPUs on multiple public clouds. We were shipping containers before Docker, our sales team can explain the CAP Theorem, and our marketing director programs Haskell.
We can clone whole running systems, including the data, services, and networking in a matter of seconds. The main API to operate and orchestrate our clusters of LXC containers is Git. We're hardcore technologists with equally hardcore customers.
Our customers need onboarding and training before they can master the Platform.sh fun. Can you deliver breathtaking and exhilarating tech demos, and explain the intricacies of command line tools? We run OEM PaaS services for famous brands like Magento Enterprise Cloud Edition and Symfony Cloud - can you help us build and run these vibrant software products?
Directly reporting to our Director of Customer Solutions and in close interaction with our Sales, Support, Engineering and Infrastructure teams, you will be responsible for handling the technical pre-sales activities.
We're looking for steady technologists who are good at providing valuable services directly to customers. Work among a great technical team, serious enough to have a good laugh anytime it’s possible.
Your role at Platform.sh is to help our Enterprise and Elite Accounts understand the value of our platform. Through your deep product and industry knowledge, expertise in how companies use and deploy Platform.sh as well as objection handling in customer interactions, you’ll be supporting our sales team throughout their process and ensure a transition to the onboarding team:
You will give our customers their very first impression of our product, guide the path to high satisfaction in their product experience.
This position is open for the EMEA market. While being able to speak German would be highly appreciated, we are open to any English speaker.
Nice to have:
During the hiring process you will talk to our HR team, members of the solutions team and the director of customer solutions.
* This is a remote job
Work from anywhere with overlap to the European timezone.
We are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.
Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.
We give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.
Platform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University and The British Council.
We want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.
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