Technical Product Support Engineer
Olive is healthcare’s first intelligent digital workforce and has been successfully deployed at numerous healthcare systems across the country. Olive helps streamline and automate the most high-volume, repetitive tasks so healthcare professionals can concentrate on their patients and solving healthcare’s most challenging problems. Olive’s promise to her customers is that she finds out where she can make an impact, onboards quickly, shows up to work everyday, does her job extremely well, and gets smarter over time.
Omega is Olive’s digital workforce operations center dedicated to ensuring that Olive keeps her promise, by providing support, analysis, communications, and continual improvements to all live customer bots.
The Technical Product Support Engineer at Olive is part of Omega’s rapidly growing Watch Engineering team. This position is responsible for ensuring Olive shows up for work every day including off hours support as part of an on-call rotation and developing creative solutions to provide world class stability and support to healthcare’s digital workforce. The ideal candidate is inquisitive, creative, self-driven and flexible with the ability to work within a dynamic high-growth startup environment.
Responsibilities (to include but not limited to):
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